Telehealth Internet Connection Test

Internet Connection Test

Before scheduling an appointment via Telehealth, it is required you test the compatibility of your internet connection with the device you plan to use for your appointment (i.e. cell phone, computer, tablet, etc.).  The Internet Speed Test ensures there is internet compatibility with the Telehealth software.

Click here to complete the Internet Speed Test.

Internet Connection Test Results 

Once the Speed Test is complete, your test results will display as follows:

Speed Test results should fall within the following ranges:

  • PING - should be 300 or less.
  • DOWNLOAD - should be 1.2 or greater.
  • JITTER - should be 50 or less.
  • UPLOAD - should be 1.2 or greater.

Next Steps 

  • If your internet capability is compatible, please inform your Health Care Provider. 
  • If your internet capability is not compatible, please inform your Health Care Provider at your next appointment as other Telehealth solutions may be available to you. 


“Telehealth allows our clients to receive specialist care in the comfort of their own town and facility, with a nurse they know at their side. An ideal world!”
- Registered Nurse, Central Health

“Telehealth for the wound clinic has improved efficiency and enabled me to expand access throughout the region for wound consults. Numerous patients have stated that having Telehealth access has provided them with quality health care in a timely, cost saving manner.”
- Wound Care Nurse, Western Health

“I am able to see clients in a timely manner and offer more frequent face-to-face follow up. Providing appointments through Telehealth allows for more service time with clients and less driving between communities. I look forward to the continued growth of Telehealth for the Connaigre Peninsula therefore being able to reach a larger population.”
- Registered Dietician, Central Health