PERSONAL HEALTH INFORMATION

Everyone has the right to access their individual personal health information. Depending on the nature of your request, you may be referred to your primary health provider.

NL Health Services can grant you access to your personal health information as it’s contained within our eHealth system, HEALTHe NL. HEALTHe NL is a secure and private electronic health record (EHR) of your health information and is available electronically to your authorized health care professionals. An EHR is designed to facilitate better sharing and interpretation of health information among the health professionals involved in your care, leading to better care for you and your loved ones.

Please contact the regional zone for your area:

Eastern Zone:
Telephone: (709) 752-3974
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Website: https://www.easternhealth.ca/about-us/privacy-and-confidentiality/accessing-health-records/

Central Zone:
Telephone: (709) 256-5520
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Website: https://www.centralhealth.nl.ca/privacy-access-to-information     

Western Zone:
Telephone: (709) 637-5000 ext. 5217
Website: https://www.westernhealth.nl.ca/information-access-and-privacy-policies/   

Labrador-Grenfell Zone:
Telephone: (709) 454-0121
Website: https://www.lghealth.ca/your-health/privacy-and-access/requests-for-release-of-personal-health-information/ 

Covid Vaccine Information:
Available through:
Website: https://vaccineportal.nlchi.nl.ca/
Phone: 1-833-951-3859 to request a paper copy of your COVID-19 vaccination record.
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Retired Physician Medical Charts:
Available through the College of Physicians and Surgeons NL
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: (709) 726-8546
Fax: (709) 726-4725

If you require a record of who has accessed your personal health information in HEALTHe NL:
Request for Profile Audit Form

RECORD-LEVEL INFORMATION

Record-level information is taken directly from the health records of individuals and unlike aggregate information, is not averaged or grouped. Record-level information poses a greater risk to an individual's privacy and demands greater due diligence before it is disclosed.

Before any record-level information is released, the Centre conducts a full review of the request to ensure that best efforts are made to resolve or mitigate any risk to the privacy of individuals.

Information will not be released for research purposes until approval is received from a research ethics board under the Health Research Ethics Authority Act. To ensure your application for record-level information is processed in a timely fashion, please adhere to the Centre's timelines based on the meeting schedule for the Centre's Secondary Use Committee.

The time it takes to fill requests depends on the information requested and the requestor's adherence to Centre requirements. Please note that a cost recovery fee may be charged.

To request record-level information, please fill out one of the the following applications.

AGGREGATE INFORMATION

Aggregate information, such as counts and percentages, is information that has been averaged or grouped into ranges across multiple records. Aggregate information is not identifiable information and poses little risk to an individual’s privacy.